June 17, 2025

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22.10.2024

Promoting accessibility and inclusiveness in European cities

Promoting accessibility and inclusiveness in European cities

A new initiative promises to transform urban life across Europe. Supported by the EU, The European Citiverses Uniting for Inclusiveness Project will develop an AI-supported platform built on Gothenburg's digital twin. Its aim is to meet the needs of all residents and visitors, regardless of age or ability, creating a more equal and accessible urban environment.

The project is part of the EU’s Digital Europe program. It is led from Gothenburg, Sweden, and brings together a cross-sectoral team of private businesses, civil society organisations, and universities from across Europe, aiming to make city spaces more accessible to everyone.  

– By uniting private businesses, the public sector, academia, and civil society, we will build a city and society where everyone feels they belong. This project is a testament to the power of cooperation between experts across Europe, says Johan Löfvenholm CEO at Lindholmen Science Park.

Lowering Thresholds to City Visits

Families often need to consider the combined needs of certain family members, such as physical barriers, cognitive challenges, age-related issues, anxiety, or language comprehension, before, during and after visiting the city. A tailored Local Digital Twin of the city integrated with an AI Assistant allows people to plan the visits, familiarise themselves with locations, and experience the city via one’s own smart device, thus removing many of the physical and mental thresholds that prevent full participation in city life. 

- Through this project, we are putting the destination Gothenburg at the forefront of digital development. Through research and listening to the needs of families and children with combined needs, we create environments, physical and digital, where everyone is welcome, says Anna Wennblad, Project Lead Xperience Next at Lindholmen Science Park.

The project’s ambition is to deliver a scalable, replicable model of the Local Digital Twin that can be applied to cities across Europe, setting a new standard for digital inclusiveness and sustainable urban development.

The official start in October marks the beginning of a two-and-a-half-year journey, with the first exciting milestone set for the first half of 2025. By then, the team aims to have a prototype of the technical setup. It will be the foundation for the accessible digital twin that will allow users to explore Gothenburg virtually, in a new and inspiring way.

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Based on user research with families of children with disabilities, the report identifies structural barriers to participation in city and event environments and outlines how open, interoperable and scalable digital solutions can strengthen inclusiveness across urban contexts. Published by our project partner Our Normal Association, the report positions universal design as a foundational principle for developing digital twins and Citiverse environments.
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Families from the project’s test panel have now, for the first time, had the opportunity to explore the prototype being developed within the project. The prototype combines the City of Gothenburg’s digital twin with new technologies and universal design principles, aiming to create a new digital version of the city environments - Citiverse. It is […]
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Students exploring urban inclusion challenge
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Collaboration with the University of Gothenburg provides new insights for the European Citiverses Uniting for Inclusiveness project. "What are the key differences and similarities between Gothenburg and other European cities in their approaches to inclusive urban development — and how can these insights be transformed by a digital twin solution?" This was the guiding question for […]
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Gathering feedback at the International Science Festival
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At this year’s International Science Festival in Gothenburg, the European Citiverses Uniting for Inclusiveness project gave visitors a look at the first interactive digital prototype — offering a new way to explore urban spaces virtually. Festivalgoers were invited to experience Gothenburg’s event area through the project's digital environment, designed to promote inclusiveness and accessibility from the ground up. Engaging with citizens […]
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More news

Featured Image
February 13, 2026
Based on user research with families of children with disabilities, the report identifies structural barriers to participation in city and event environments and outlines how open, interoperable and scalable digital solutions can strengthen inclusiveness …
Featured Image
September 17, 2025
Families from the project’s test panel have now, for the first time, had the opportunity to explore the prototype being developed within the project. The prototype combines the City of Gothenburg’s digital twin with …
Featured Image
August 18, 2025
At Smart City Expo World Congress 2025, all four Citiverse projects will jointly host an Agora session to share key insights and perspectives on the future of inclusive and digital cities. "Four Citiverse projects, one shared European vision" is …
Featured Image
June 19, 2025
Organised by the European Network of Living Labs (ENoLL), this international gathering unites innovators, public officials and researchers to share best practices in collaborative innovation. As a project beneficiary, GATE Institute will contribute to a dedicated …
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